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AI, adapted to your business

Voice agents

Calls picked up
when you can’t.

When you’re busy with a customer, the agent answers the next caller, handles common questions and leaves you a number to call back.

Your business, understood. A discovery call, no obligation.

Explore what’s possible

Built with tools you already know.

The models we build with, the platforms we publish to, and the software already running your business.

Modern, minimalistic websites.

Four doors. One agent.

Web chat, browser voice, phone and video — four ways to start a conversation, with a clear next step for each customer.

Agent

Web chatVoicePhoneVideo

Web chat

dental practice · 11:04pm

In English

  1. Customer: chipped my front tooth tonight, not sore but it looks bad. can i get in this week
  2. Agent: Yes — we keep a few spots free each morning. The dentist will take a look and talk you through your options. Tuesday 8:30, or Wednesday at 4?
  3. Customer: tuesday 8:30
  4. Agent: Booked, Tuesday 8:30am. I’ll send a reminder the night before.

Booked · Tue 8:30am

The same chat, in Vietnamese

  1. Customer: tối nay mình bị mẻ răng cửa, không đau nhưng nhìn xấu quá. tuần này có hẹn được không
  2. Agent: Dạ được ạ. Sáng nào phòng khám cũng chừa vài chỗ trống. Nha sĩ sẽ xem qua và tư vấn các hướng xử lý cho anh/chị. Anh/chị muốn 8 giờ 30 sáng thứ Ba hay 4 giờ chiều thứ Tư ạ?
  3. Customer: thứ ba 8 giờ 30 nha
  4. Agent: Dạ em đã đặt lịch 8 giờ 30 sáng thứ Ba cho anh/chị. Tối hôm trước em sẽ nhắn tin nhắc lịch ạ.

Booked · Tue 8:30am

The same chat, in Arabic

  1. Customer: انكسر جزء صغير من سني الأمامي الليلة، لا يؤلمني لكن شكله سيئ. هل يمكنني الحصول على موعد هذا الأسبوع؟
  2. Agent: نعم، نترك بعض المواعيد متاحة كل صباح. سيلقي طبيب الأسنان نظرة ويشرح لك الخيارات المتاحة. هل يناسبك الثلاثاء الساعة 8:30، أم الأربعاء الساعة 4؟
  3. Customer: الثلاثاء 8:30
  4. Agent: تم حجز موعدك يوم الثلاثاء الساعة 8:30 صباحًا. سأرسل لك تذكيرًا قبله بليلة.

Booked · Tue 8:30am

Voice

plumber · 10:52pm

In English

  1. Customer: Hi, our hot water system’s leaking from underneath and we’ve got no hot water. Can someone come out first thing tomorrow?
  2. Agent: Yes, you’re booked in for seven tomorrow morning. I’m also texting the on-call plumber now, so they can call you tonight about the leak. What’s the address?

Booked · 7am

The same call, in Cantonese

  1. Customer: 你好,我哋個熱水爐底漏緊水,又冇晒熱水。聽朝一早可唔可以搵人嚟睇吓? Hi, our hot water system’s leaking from underneath and we’ve got no hot water. Can someone come out first thing tomorrow?
  2. Agent: 得,已經幫你約咗聽朝七點。我而家仲會發短訊俾當值師傅,等佢今晚可以打俾你講漏水嘅問題。請問地址係邊度? Yes, you’re booked in for seven tomorrow morning. I’m also texting the on-call plumber now, so they can call you tonight about the leak. What’s the address?

Booked · 7am

The same call, in Greek

  1. Customer: Γεια σας, ο θερμοσίφωνας τρέχει νερό από κάτω και δεν έχουμε ζεστό νερό. Μπορεί να έρθει κάποιος αύριο πρωί πρωί; Hi, our hot water system’s leaking from underneath and we’ve got no hot water. Can someone come out first thing tomorrow?
  2. Agent: Ναι, σας έκλεισα για τις επτά αύριο το πρωί. Στέλνω τώρα μήνυμα και στον υδραυλικό που έχει εφημερία, για να σας πάρει απόψε τηλέφωνο για τη διαρροή. Ποια είναι η διεύθυνση; Yes, you’re booked in for seven tomorrow morning. I’m also texting the on-call plumber now, so they can call you tonight about the leak. What’s the address?

Booked · 7am

Phone

mortgage broker

In English

  1. Caller: Hi, we’re buying our first home. What interest rate can you get us?
  2. Agent: That depends on the lender and your circumstances, so I can’t quote you a rate. I’ve got your number, and a broker will call you back at nine tomorrow morning to go through it.

Handed over · 9am

The same call, in Mandarin

  1. Caller: 你好,我们在买第一套房子,你们能帮我们拿到多少利率? Hi, we’re buying our first home. What interest rate can you get us?
  2. Agent: 这要看贷款机构和您的具体情况,所以我没办法给您报利率。我已经记下您的号码,明天早上九点会有贷款经纪人给您回电,跟您详细谈。 That depends on the lender and your circumstances, so I can’t quote you a rate. I’ve got your number, and a broker will call you back at nine tomorrow morning to go through it.

Handed over · 9am

The same call, in Cantonese

  1. Caller: 你好,我哋買緊第一層樓,你哋可以幫我哋做到幾多厘? Hi, we’re buying our first home. What interest rate can you get us?
  2. Agent: 要睇邊間貸款機構同你嘅情況,所以我唔可以報息口俾你。我已經記低咗你嘅電話,聽朝九點會有按揭經紀打返俾你詳細傾。 That depends on the lender and your circumstances, so I can’t quote you a rate. I’ve got your number, and a broker will call you back at nine tomorrow morning to go through it.

Handed over · 9am

Caller’s number withheld.

Video call

Live persona

Web chat also answers in 繁體中文, 한국어, 日本語, हिन्दी, ਪੰਜਾਬੀ, Italiano, Español, Français (Traditional Chinese, Korean, Japanese, Hindi, Punjabi, Italian, Spanish, French).

All twelve services, in detail →

Research

The latest in AI, voice and automation — and what it actually changes for a business like yours.

About Sozou

Melbourne-based AI services and automation. Bring your imagination to life with Sozou (想像).

Read our story
Before you book

Common Questions

What is this going to cost me?

Each project is dependent on token usage and is tailored to each client's profile. Book a call and we will go through the pricing against your own numbers.

Will the AI say something wrong to my customer, and who wears it when it does?

It gets tested against your real prices, your real menu, your real services and your real hours before it goes anywhere near a customer, and it answers from those rather than from a copy it memorised — it will not quote a price nobody gave it. It also says what it is where the customer can see it: the panel is labelled an AI assistant rather than dressed up as you. When it is out of its depth it takes the name and number and leaves you the callback rather than guessing.

Which languages can it actually handle?

The voice covers: Afrikaans, Arabic, Armenian, Assamese, Azerbaijani, Belarusian, Bengali, Bosnian, Bulgarian, Cantonese, Catalan, Cebuano, Chichewa, Croatian, Czech, Danish, Dutch, English, Estonian, Filipino, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hausa, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Javanese, Kannada, Kazakh, Kirghiz, Korean, Latvian, Lingala, Lithuanian, Luxembourgish, Macedonian, Malay, Malayalam, Mandarin, Marathi, Nepali, Norwegian, Pashto, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Sindhi, Slovak, Slovenian, Somali, Spanish, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Vietnamese and Welsh.On the website it is twenty languages besides English, each on its own address rather than a widget that rewrites the English page a second after it loads.

I am not technical. How hard is it to make changes?

Training and after-service support are both provided.

What if it does not work — am I locked in?

No lock-in contract. It is month to month, and you can stop at any time.

Book a call

Tell us what is giving you trouble, or just have an open chat about the business. A discovery call, no obligation.

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